Your Privacy is Our Priority

Information We Collect

When you register an account at pelung88, we collect information needed to verify your identity and allow you to use the platform services safely. This includes your full name, date of birth, email address, mobile number and information relating to your chosen payment method.

In addition to information you provide directly, our systems also automatically record certain technical data when you browse the platform, including:

• IP address and type of device used
• Browser type and operating system version
• Login and logout time records
• Deposit and withdrawal transaction history
• Game activity and betting records within the platform
• Cookie data and session identifiers

Purpose of Data Use

pelung88 uses the information collected for several legitimate and limited purposes. We will not use your data for purposes unrelated to platform operations without obtaining your consent beforehand.

Specifically, your data is used for the following purposes:

• Processing new account registrations and verifying player identity
• Processing deposits, withdrawals and other financial transactions securely
• Providing customer service via live chat and email in Bahasa Melayu and English
• Detecting and preventing fraud, money laundering and account misuse
• Complying with international licensing requirements and applicable legal obligations
• Sending account-related notifications, bonuses and promotions you have subscribed to
• Analysing usage patterns for the purpose of improving platform services

Sharing Information with Third Parties

pelung88 does not sell, rent or disclose your personal information to any third party for independent marketing purposes. However, there are limited situations where information needs to be shared to ensure the platform operates smoothly and securely:

• Payment service providers such as e-wallet gateways and FPX that process your financial transactions
• Compliance and identity verification (KYC) service providers operating under strict confidentiality agreements
• Regulatory authorities and law enforcement bodies where required by court order or legislation
• IT and infrastructure service providers that help maintain our systems, under binding data protection agreements

Every third party involved is required to comply with data protection standards equivalent to pelung88's own standards. They are not permitted to use your information for any purpose beyond the scope of the services specified.

Data Security and Protection

The security of your personal information is a primary responsibility of pelung88. We implement multiple layers of technical and procedural security controls to ensure your data is protected from unauthorised access, loss or misuse.

The security measures we apply include data encryption using TLS/SSL protocols, role-based access controls for internal staff, continuous system monitoring to detect anomalies, and periodic security audits by independent parties. Your account password is stored in a hashed form that cannot be decrypted by any party, including our own staff.

Cookies and Tracking Technologies

The pelung88 platform uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored in your browser when you visit our website.

We use several categories of cookies:

• Essential Cookies: Required for core platform functions such as login session verification and transaction security. These cookies cannot be disabled.
• Performance Cookies: Help us understand how players interact with the platform for the purpose of improving the interface and user experience.
• Preference Cookies: Store your personal settings such as language preference and display layout so you do not need to set them again each time you log in.

You can control and delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect some platform functions.

Your Rights as a Player

As a registered pelung88 player, you hold the following rights regarding your personal data. We fully respect these rights and will respond to any valid request within a reasonable timeframe.

• Right of Access: You have the right to request a copy of the personal information we hold about you
• Right of Rectification: You can update or correct any information that is inaccurate or out of date
• Right of Erasure: In certain circumstances, you may request that we delete your personal data
• Right to Restrict Processing: You can ask us to limit how we process your data in certain situations
• Right to Object: You can object to the processing of your data for direct marketing purposes at any time
• Right to Data Portability: You can request a copy of your data in a machine-readable format for transfer to another platform

To exercise any of the above rights, please contact the pelung88 support team via live chat or email. We will verify your identity before processing any request to protect the security of your account.

Cross-Border Data Transfers

As a platform operating under international licensing, your data may be processed or stored on servers located outside Malaysia. In such situations, pelung88 ensures that all cross-border data transfers are carried out with protections equivalent to or exceeding the applicable standards.

We transfer data only to destinations with an adequate level of data protection, whether through binding legal agreement mechanisms or robust contractual requirements with data recipients.

Children's Privacy and Age Restriction

The pelung88 platform is intended solely for individuals aged 21 and above. We do not knowingly collect or process any personal information from individuals under the age of 21.

If we find that information from individuals below the stipulated minimum age has been collected without our knowledge, the account in question will be suspended immediately and all related data will be deleted within a short period. If you believe that an underage person has registered, please contact our support team immediately.

Changes to the Privacy Policy

pelung88 reserves the right to change or amend this Privacy Policy from time to time to reflect changes in data practices, legal requirements, or platform service improvements. Any material changes will be communicated to you via in-platform notifications or your registered email.

The latest version of this Privacy Policy is always available on the pelung88 website. The effective date at the top of this policy indicates when the current version came into effect. Continued use of the platform after changes take effect indicates your acceptance of the updated policy.

Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how pelung88 handles your personal data, our support team is ready to assist through the following channels:

• Live chat 24/7 on the pelung88 platform — fast responses in Malay and English
• Email: [email protected] — responses within business hours

Please state the subject of your request clearly, for example "Data Access Request" or "Privacy Complaint", so we can direct your enquiry to the appropriate officer more quickly.